Making A Purchase - You are never under obligation to purchase anything at the online shop, so feel free to browse the products on sale. If you should decide that you would like to purchase a product, you can do so easily! Simply click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, verify your shopping cart items and click on Checkout and you will be asked for a few details that we need to be able to satisfy the order. It's as simple as that!
Minimum Purchase Value - The minimum purchase value in PT. Simasadaro Medical is USD 2,000.00 per order for non-member order. For member order, you will eligible for discount. More details, please refer to 'Membership Discount' below.
Membership Discount - By joining our membership, you are eligible for special discount UP TO 15% for total order amount. However, for members, there will be a minimum purchase value of total USD 3,000.00 per order.
About Payment
1. PT. Simasadaro Medical accept the following payment options:
* Payment via Bank Transfer
* Payment via Telegraphic Transfer (T/T)
* Payment via Western Union (W/U)
2. Kindly note that your order will not be processed without the payment confirmation slip.
3. Your order will be processed on the same day upon successful payment confirmation.
4. If you have questions about PT. Simasadaro Medical payment process, kindly contact our sales consultant at simasadaro@gmail.com for assistance.
Currency - We currently accept Indonesia Rupiah (IDR) and US Dollar (USD).
Shipping And Handling - Postage and Packing charges depends on where you are ordering from. Once your package has been shipped off, we are not held responsible if any of the products are missing or damaged.
Delivery
* All orders will be delivered within 24 - 48 hours upon successful payment confirmation. You should be able to receive your order within 3-10 business days depending on where you are ordering from, excluding Saturday and Sunday.
* PT. Simasadaro Medical is working hard to ensure that your orders are delivered safely and on time. Therefore only the authorized receiver will be permitted to accept the delivery. Upon the shipping destination, please be ensure that the authorized receiver is present to make authorized signature. PT. Simasadaro Medical reserved the rights not to released the delivery with the absents of the authorized receiver.
* PT. Simasadaro Medical is making every effort to deliver within the time stated. To achieve that, we have signed an Memorandum of Understanding (MoU) with one of shipping courier based in Indonesia to make our shipment prioritized. However, due to certain unforeseen circumstances, slight delay deliveries might occurs, PT. Simasadaro Medical will not be liable for any loss caused to you by late delivery.
* In the event of where your package is lost by the shipping courier, we will only replace with the amount that is declared on the invoice according to your request.
* Goods sold are neither returnable nor exchangeable.
Back Orders - If your item is not in stock, you will always be emailed with the option to cancel your order if you would rather not wait for the item to be ordered for you. You must therefore, provide us with your e-mail address when ordering. If you decide to wait for an order, please be aware you may have to wait longer than the delivery schedule times stated above.
Guarantee - Every effort is made to ensure your satisfaction at PT. Simasadaro Medical. If you are not happy with a service or product, then please contact us and we will do our best to sort out the problem.
Contacts - If you need to contact PT. Simasadaro Medical, the address, telephone number and e-mail are all available on the main site.
Privacy Policy - PT. Simasadaro Medical NEVER disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item and once your shopping experience is over, you can delete these safely and easily from your system.
Warranty - All products at PT. Simasadaro Medical will carry 1 (one) year of manufacturer's warranty unless specified otherwise. You will be required to send back the defaulted unit to us along with the warranty documents. Upon successful warranty claim, which normally takes not more than 7 (seven) days pertaining stock availability, we will send you a good working unit in return.
Return of Product - Good sold are not returnable.
Missing Item - You are required to report missing item in your package within 48 hours after you've received the package. We will not entertain any request if its more than 48 hours after the package received.
Refund Policy - You may request for refund only if you receive damaged goods that you've ordered within 30 days.
Tax and Duty - Tax and duty is not included. Please check your government policy on import before proceed to purchase.
Damage or Declared Goods - Shipping courier will only cover the declared value stated on the invoice if the package is damaged by the time it reach the destination. (We would not be held responsible if you've requested for us to change the invoice value)
Non-acceptance of Order - Order acceptance and the completion of the contract between you and us will take place on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order.
Non-acceptance of an order may be a result of one of the following:
* The product you ordered being unavailable from stock
* Our inability to obtain authorization for your payment
* The identification of a pricing or product description error
Posted in: Shipping and Payment